Privacy Policy
At ENOENT LLC ("we", "us", or "our"), respecting your privacy and protecting personal data is fundamental to how we conduct our software engineering and technical consulting services. This Privacy Policy describes how we collect, use, and safeguard information when you visit our website (https://enoent.io) or engage our consulting services.
1. Information We Collect
We only collect personal information that you voluntarily provide to us when submitting inquiries, requesting consultations, or communicating with us directly:
- Contact Information: Full name, business email address, company name, and phone number.
- Project Inquiries: Scope requirements, budget preferences, timeline details, and any technical specifications provided in the contact form.
- Technical Metadata: Standard anonymous server logs (IP address, browser user agent, referral page) collected automatically to ensure infrastructure security and performance.
2. How We Use Your Information
Information collected through our website is used strictly for legitimate business purposes:
- Responding to your project inquiries and consultation requests.
- Preparing proposals, statements of work (SOWs), and consulting agreements.
- Delivering engineering services and client support.
- Maintaining website security and preventing fraudulent submissions.
3. Data Protection and Sharing
We do not sell, rent, monetize, or trade your personal information with third parties. We only disclose information to trusted service providers who assist us in operating our communications (e.g., email delivery and hosting infrastructure), bound by confidentiality obligations.
4. Data Retention
We retain consultation and communication records only for as long as necessary to fulfill the purposes outlined in this policy or to comply with statutory legal and accounting obligations.
5. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us directly at mike@enoent.io.